How to setup PTCL Smart TV app for WiFi connection (IPTV over WiFi)

How to setup PTCL Smart TV app for WiFi connection (IPTV over WiFi)

Yesterday when I was trying to set up my Smart TV app on my WiFi PTCL connection, I could not do it. While I was successfully able to run Smart TV app on my Ethernet cable or Wire Internet connection.This was at once a problem for me….

But you know, every problem has a solution. And I also came up with a rather easy solution to run PTCL Smart TV app on my WiFi connection on the fly, on my laptop or even my Pads.

How to run PTCL Smart TV app for PC on WiFi connection:

PTCL Smart TV App

So, I was committed to also help you people by writing this article so that you may troubleshoot this problem if you ever face it.

New Complete Guide: How to watch IPTV (online TV) on Android and iPhone

So, first of all MAKE SURE that:

  • You are a PTCL landline customer with DSL activated. (Wired Smart TV app is only for DSL users)
  • You have activated PTCL Smart TV for PC (worth Rs.250/month) by calling on PTCL back-end. If not you can do so by calling 1236 PTCL Helpline.
  • You have successfuly setup IPTV over Ethernet and you can view smart TV using Smart TV app on your PC connected with ethernet cable.
  • And you can not view PTCL Smart TV on your wifi

Follow these steps:

1. Open Your Browser.
2. Enter the following address and log in 
Note: Enter ‘admin‘ as username as password.
3. Follow the steps in the image given below:
Method to Setup PTCL Smart TV for Wifi


4. Restart Your PTCL router either by Management > Save Reboot or by Physically pressing On/Off button on router.In case of any questions / queries. Contact me or comment here.

Update: 28th-Aug-2014

As Reported by our user “Qasim”,
Some routers require this extra bit of Configuration.
So if the above method is not working for you:
Go to router configurations page , Under tab Wireless – > Basic , you will see checkbox with “Enable Wireless Multicast Forwarding (WMF)”.
Check this checkbox and save and reboot your router.
Let me know if the problem is solved!!!

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41 Comments on "How to setup PTCL Smart TV app for WiFi connection (IPTV over WiFi)"

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bhadar zaib from peshawar kpk
bhadar zaib from peshawar kpk

i will trying smart pc tv of ptcl.i have already smart tv conn,but i connot conneceted pc tv from wifi.i have alread fowllo your giude my thanks.


there is no option of advance wireless in most of router provided by ptcl


Thank you brother, it works. 🙂


hello, bro I have followed your modem instructions which you showed in screenshot but still pc app channels not working correctly on wifi wireless.


I am using ptcl dsl broadband connection


Bilal plz help me
i have IPTV activated. I can watch channel via Wire but facing problem using WIFI. i tried what u said in this article but failed. I have 2 mb connection Downstream is 2048 and upstream is 500…


I can’t watch the TV on any connection (LAN and WIFI). Do you have any solution for it. You can chek it my team viewer.


sir my ptcl device setting does not have these setting what should i do to play smart tv via wifi
please help

farooque shah

Not working Mr. Bilal

Have done every thing written but still not working over wifi… the same app starts working on same laptop when connected through Ethernet.

Ahmed Kamal Tahir

Thank you Sir.
According to these settings, Application works fine using LAN and WLAN.
But I need little help.
I have attached an access point on my roof to extend the range of wifi across my town.
When I connect to that router (wifi), application doesn’t work on that wifi.
PTCl Modem : AN1020-25U
TP-Link Router: TL-WA5210G

Thanking in anticipation 😉

Bilal Shafi

You must use a router having Multicast functionality.
Please confirm if you have a router with that spec?

Mian Vicky

Hello my router does not have these setting

Aimal Khan

Bilal bhai I am using W150D ptcl modem and there is no option of Advanced under wifi settings. It used to work with other modems having the options you mentioned but now I am having problem watching smart tv via wifi please suggest other option.

Bilal Shafi

The only option I can suggest is to replace your router as your router can not stream mlticast traffic which is a requirement for PTCL Smart TV via WiFi.


Salaam Bilal Bhai,
Hope you are well.
Could you please advise me how to run/configure PTCL smart Tv box if you are living abroad (out of Pakistan). Hope there will be a way to work it out.
M Khawaja

Bilal Shafi

Wa alikum asalam!
Khawaja bhai! Thanks for your participation, but as you live in Saudi Arabia, you can not access PTCL Smart TV outside Pakistan.

In fact, smart TV is bundled with PTCL dedicated fiber and copper lines that are only nationwide.

But you can access many other TV services available online.



my ptcl smart tv application runs but the picture is distorted… do you have any solution ? its on wifi

malik ijaz ali

how can I use ptcl smart tv outside pakistan


I guess you can connect the app if you have a Pakistan Geographical IP address. That would require a VPN service in Pakistan to connect from abroad. I’m not sure if any such service exists in Pakistan yet .

The Rana

Guys how do you active verimatrix activex in browser.. Even I have download and install it but still whenever i try to login on ptcl smart tv it wont let me and ask me to download and istall Verimatrix activex.. what is this shit?


Its not working. i still have that viewmatrix active installation error. and it won’t go away even though i’ve installed it.


i just brought android tv box and connected to my LCD. everything works fine except PTCL smart tv app. anyone knows why this app is not working in that interface. the thing surprise me is i am using the same app in my android mobile that work absolutely fine.